The following products if the product has been put into use: Mattresses Mattress Pads Bath Lifts Bathroom Safety Products Bedding Products. There are certain products that are inherently Non-Returnable due to the nature of the product, sterile/hygienic concerns, or for custom-built reasons. Because many of the items offered at NewLeaf Home Medical are considered 'Medical Devices,' there are a few strict guidelines that need to be followed for medical compliance and hygenic reasons. Your satisfaction as our customer is our top priority, and we want you to be completely satisified with your purchase. Orders that have been paid for by credit card, debit card, or PayPal may be subject to the non-recoverable 3.5% processing fee that is assessed by the credit card company when a transaction is processed. Orders that are cancelled after they have shipped are subject to any applicable manufacturer restocking fees, return shipping and original shipping costs as outlined below. Because NewLeaf strives to deliver customer orders as quickly as possible, most orders are processed and shipped the day they are ordered.
